Yes, Cosmo is absolutely free to use. The Nikki Voice feature is a pay-as-you-go service within the app.

Though it is not mandatory, we recommend creating an account to optimize the use of features like personalisation, saved preferences, and the AI agent Nikki.

Cosmo uses a nutritionist-designed scoring framework that evaluates nutrition, ingredients, and processing levels, implemented through AI.

It’s a simple 0–10 score that helps you understand how suitable a product is for you, with 10 being the most suitable.

We’ll inform you that the product isn’t supported on Cosmo yet and may suggest similar alternatives that are available.

No. Cosmo provides general information and guidance, not medical or professional advice.

If you declare allergies, Cosmo highlights ingredients that may conflict with them and flags potential risks.

We rely on brand-provided data and public sources. Accuracy may vary, so we recommend double-checking labels when needed.

Yes. Cosmo allows you to browse and discover products based on health goals and conditions. Additionally, Nikki helps with personalized recommendations based on your goals and conditions.

Cosmo shows health scores, ingredient insights, and healthier alternatives so you can make informed choices without reading complex labels

If a product is damaged, you can share appropriate proof and we will replace the product. If the product is out of stock, a full refund will be issued.

Please reach out to Customer Support.

Basic account details, preferences, and usage data to personalise your experience.

Only to improve functionality, personalisation, and service quality.

Yes. We take data security seriously and follow standard protection practices.

No personal data is shared without your consent.

No. Recommendations are based purely on scoring logic and user needs.

Yes. As nutrition science evolves, the scoring logic may be updated.

You can update them anytime in your account settings.

Yes. You can delete your account through the app settings.

Yes, Cosmo delivers pan-India.

Yes. Cosmo is available on both iOS and Android.

No. Nikki is not a medical professional.

Cosmo compares products based on nutrition, ingredients, and your preferences to suggest better options.